Gold Swan and its subsidiaries respect your privacy. This Privacy Policy outlines the manner your data is collected and used by SSL. You are advised to please read the Privacy Policy carefully. By accessing the services provided by goldswan.com you agree to the collection and use of your data by goldswan.com in the manner provided in this Privacy Policy.
If you have questions or concerns regarding this statement, you can call our customer care (9:00 am to 7:00 pm) or info@goldswan.com. The Policy does not apply to the procedures and practices followed by entities that are not managed, owned, or controlled by goldswan.com or to the people who are not engaged, employed, or managed by goldswan.com.
We may change this Privacy Policy at any time by posting the revised Privacy Policy in the "Privacy Policy" section of the website. The revised Privacy Policy is effective immediately when posted on the website. It is the responsibility of each user to review the website and the Privacy Policy periodically to know about any revisions to this Policy. Your continued use of the website will be considered as your acknowledgment and acceptance of the terms of the revised Privacy Policy.
We collect personal information when you register with us when you participate in reviews and other features. We will collect your name, email address, and phone number when you register & place an order with us. When you search for something on our site, keywords will be collected in a protected location to improve our search results.
Legal Requirements: We reserve the right to disclose your personal information as necessary to: (1) comply with the law or with legal process served on Goldswan; (2) protect and defend the rights or property of Goldswan; (3) to ensure compliance with our Terms & Conditions. Gold Swan co-operates with law enforcement and other third parties to enforce laws, intellectual property, and other rights, and we reserve the right to report any information related to suspicion of illegal activity to law enforcement for prosecution.
Communication: We may send you details about new services and updates. If you do not wish to receive these communications you can opt-out by sending an email to team@goldswan.com
Payments: For credit/debit card purchasers, your credit card number and billing information will be passed on to the relevant financial institution.
We will not disclose your personal information to third parties. goldswan.com may use the information for its purposes, aggregate information that does not identify you personally, or share aggregate information about our users with advertisers, business partners, sponsors, and other third parties.
Information about goldswan.com users, including personal information, may be disclosed as part of any merger, acquisition, debt financing, or sale of company assets, as well as in the event of an insolvency, bankruptcy, or receivership in which personal information could be transferred to third parties as one of the business assets of goldswan.
Minors under the age of eighteen may not use the website. We do not collect information from anyone known to be under the age of eighteen and no part of the website is designed to attract underage customers. We sell children's products for purchase by adults. If you are under eighteen you may use goldswan.com only with the involvement of a parent or guardian.
Gold Swan uses remarketing with Google to advertise online. Third-party vendors including Google, show your ads on the Internet. Gold Swan and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to your website.
If using a public computer or terminal, always log out when you complete an online session. Keep your passwords private. Remember, anybody who knows your password may access your account. When creating a valid password, use letters and numbers only and it should be 6-15 characters long. –A combination of letters and numbers is best. Do not use dictionary words, your name, e-mail address, or other personal information that can be easily obtained. It is also recommended that you frequently change your password.
Avoid using the same password for multiple online accounts.
Be wary of unsolicited e-mail and telephone contacts.
Gold Swan will never e-mail or call a customer and ask that they disclose or verify their goldswan.com password, credit card, or banking account number. Such information should only be submitted on the web page forms, when completing an order on goldswan.com when making updates to Your Account areas, and never by phone or e-mail to us. If you receive a suspicious e-mail with a link to update your account information, do not click on the link--instead, go directly to https://www.goldswan.com and then to your account.
If you are contacted by, or receive an unsolicited e-mail from an unknown entity impersonating goldswan.com or any of its sister concerns or associates, and are asked to confirm or provide your password or personal or banking information, simply disregard the request and report the incident to goldswan.com for investigation.
Customers should always carefully review order and shipment confirmation e-mails to ensure that they are legitimate and have been sent by goldswan.com. To do this, simply cross-reference confirmation e-mails with the transaction history found in your account area. If you receive a shipment confirmation e-mail for a transaction you have not done, report the incident to goldswan.com
A word of caution is to never disclose any confidential information such as passwords in any communication with us or with any of our employees. Gold Swan will never ask for such information over e-mails or phone.
If you receive an e-mail asking for personal details such as a password never respond to it.
A phishing email will normally have a tone of urgency – like "Your account will be temporarily suspended" and therefore please "Login to keep your account active." Please remember that Goldswan will NEVER send such emails to its customers.?
If you are doubtful about the credibility of the email, please DO NOT click on any link provided in the email. This may trigger malicious codes being installed on your PC. You must report the incident to goldswan.com
If you receive a suspected spoofed goldswan.com e-mail or discover a fake goldswan.com website, please report the incident to goldswan.com.
Here are a few important action points that you should bear in mindAny user buying a product from Goldswan India is free to use any kind of payment method available on our platform. Keeping in mind the current methodologies and convenience, we offer the most widely used: Cash on Delivery (COD) and Net banking facilities.
We at Goldswan India keep your ease a priority so that our clients don't have to think much while making the purchase. We at Goldswan India, try all our hearts to make your payment method truly easy and swift, unlike others where you have to face much of issues while jumping from one payment page to another fulfilling the bundle of documentation. While making the transaction, you need to understand that Goldswan India is only a provider of electronic payment methods and doesn't own a method. When you are about to make the payment, then you are also agreeing with terms that follow with the same transaction.
Unlike other platforms, Gold Swan India offers a much simpler and easier version so that all our clients can reach us without wasting much of their precious time and can indulge in a swift and convenient shopping experience.
Happy Shopping!!!